Last updated: 15 November 2026
Who we are
This website is run by Island Smokehouse (Pvt) Ltd, Colombo, Sri Lanka ("Island Smokehouse", "we", "us"). We are the controller of the personal data you give us when you order, and we handle it in line with Sri Lanka's Personal Data Protection Act, No. 9 of 2022 (PDPA).
What we collect
This website has no accounts, forms or checkout. It doesn't ask for your details and doesn't store any.
When you tap a pre-order button, WhatsApp opens with a message you can edit before sending. When you send it, or message us on Instagram, we receive:
- your name and phone number or profile name;
- what you'd like to order and for which day;
- your delivery address and any notes you add;
- how you'd like to pay. We never ask for card details.
Our host, Cloudflare, also processes basic technical data to deliver and protect the site, such as your IP address and browser type.
How we use it
- To confirm, prepare and deliver your order, and to contact you about it.
- To plan how much to smoke and to keep our sales and tax records.
- To tell you about new smoke days and specials, only if you've asked us to. Reply "stop" at any time and we will.
Legal basis
We process your data because it is needed to fulfil your order (contract), because the law requires us to keep certain records (legal obligation), because you have agreed to it, for example to receive offers (consent), or for our legitimate interests in running a small food business, balanced against your rights.
Who we share it with
We never sell your personal data. We share only what each party needs:
- Delivery partners (Uber Eats, PickMe Food): your name, phone number and delivery address, to get your order to you.
- WhatsApp and Instagram (Meta): your messages to us travel through their services, under their own privacy terms.
- Cloudflare: hosts this website.
- Adobe Fonts: serves our brand typeface. Your browser contacts Adobe's servers to load it, which shares your IP address with Adobe.
- Authorities: where Sri Lankan law requires it.
Cookies
This website sets no cookies of its own and uses no advertising or tracking tools. If that changes, we'll update this page first and ask for your consent where required.
How long we keep it
- Order messages and details: for as long as we need them to serve you, and as long as Sri Lankan tax and accounting law requires for our records.
- Ask us to delete your chat history and details at any time and we will, apart from records we are legally required to keep.
Your rights
Under the PDPA you can ask to see the personal data we hold about you, correct it, delete it, withdraw consent, or object to how we use it. Message us on WhatsApp at +94 76 1277 993. We'll reply within 21 working days. If you're unhappy with our answer, you can complain to the Data Protection Authority of Sri Lanka.
Changes and contact
If we change this policy, we'll update the date at the top. When online ordering and accounts launch on this site, this policy will be updated before they go live. Questions? WhatsApp +94 76 1277 993 or Instagram @islandsmokehouselk.
Colombo, Sri Lanka